Effective: October 17, 2023
Ecocarrier Inc. (“Ecocarrier”) is committed to protecting customer privacy when customers access and use the TeleMeetUp™ website, TMU™ website, TMUDFD™ website, and MRESENCE™ website (the “Sites”) and the TMU™ application, TMUDFD™ application, and applications based on TMU™ and TMUDFD™, such as ECO123 and Morshid, (the “Services”). Ecocarrier protects your privacy pursuant to this Privacy Statement (“Statement”). This Statement informs you of our policies regarding the collection, use and disclosure of personal data when you use our Services and the choices you have associated with your personal data. We use your personal data to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this Statement.
The Sites contain links to other web sites. Ecocarrier is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the privacy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
Personal Data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly by reference to an identifier such as a name, an ID number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Usage Data is data collected automatically either generated by the use of the Services or from the infrastructure of the Services itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Services to you.
Types of Data Collected
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). The Personal Data we would like to collect from you include:
- Email address
- First and last name
- Company name
- Phone number
- State / Province / Country
- Cookies and Usage Data
Ecocarrier uses the information that we collect to set up individuals and their organizations on our Services. We will collect, store and use your Personal Data in a manner compatible with the EU’s General Data Protection Regulation.
We collect, process, and store content (which may be text, images, audio, and video and may include personal and sensitive information) that you transmit to us through our Services, in order to provide you the Services. We do not store video or audio data unless a call participant initiates recording of the call. We do not store the input and output of chatbot sessions unless instructed by you in the settings. We do not share content you
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features for our Services, and to improve and customize our Services. You can enable or disable location services when you use our Services at any time by way of your device settings.
Tracking & Cookies Data
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Ecocarrier, either by responding to a promotional offer or registering for an account, you remain anonymous to Ecocarrier. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
Ecocarrier may use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Ecocarrier to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you have logged in and are required in order to use an Ecocarrier solution. Ecocarrier uses persistent cookies, that only Ecocarrier can read and use, to identify the fact that you are an Ecocarrier customer or prior Ecocarrier Site visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Use of Data
Ecocarrier uses the collected data for various purposes:
- To provide and maintain our Services
- To improve user experience and quality of our Services
- To notify you about changes to our Services
- To provide customer support
- To gather analysis or valuable information so that we can improve our Services
- To monitor the usage of our Services
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you choose to provide information to us, please note that we transfer the data, including Personal Data, to United States of America and/or Canada and process it there. Your consent to this Statement followed by your submission of such information represents your agreement to that transfer.
Ecocarrier will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Statement and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
We may pass your Personal Data on to third-party service providers contracted by us in the course of dealings with you. Any third parties that we may share your Personal Data with are obliged to keep your details securely, and to use them only to fulfil the services they provide to you on our behalf. When they no longer need your Personal Data to fulfil this service, they will dispose of the details in line with our procedures.
Disclosure for Law Enforcement
Under certain circumstances, Ecocarrier may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Ecocarrier may disclose your Personal Data in the good faith belief that such action is necessary to:
- comply with a legal obligation
- protect and defend the rights or property of Ecocarrier
- prevent or investigate possible wrongdoing in connection with the Services
- protect the personal safety of the users of the Services or the public
- protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Statement
We may update our Statement from time to time. We will notify you of any changes by posting the new Statement on this page. You are advised to review this Statement periodically for any changes. Changes to this Statement are effective when they are posted on this page.
We will endeavor to keep your Personal Data accurate and up-to-date, and not keep it for longer than is necessary. We are required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of Personal Data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal Data may be held in addition to these periods depending on individual business needs.
At any point while we are in possession of or processing your Personal Data, you have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
- Right to restrict processing – where certain conditions apply, you have a right to restrict processing.
- Right of portability – you have the right to have the data we hold about you transferred to another organization.
- Right to judicial review: in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain by contacting us at the address below.
You may be required to provide satisfactory forms of identification when Personal Data about you is requested or otherwise.
Ecocarrier commits to resolve complaints about your privacy and our collection or use of your Personal Data. If you have inquiries or complaints regarding this Statement, you should first contact Ecocarrier at email@example.com.
Our Data Protection Officer and Data Protection Representatives can be contacted at